Your first step: Buy a new SIM Card. Customers who receive the SMS but have not requested a SIM swap should alert Vodacom about the fraudulent SIM swap request by calling Vodacom's customer care on 082 111. When doing a SIM swap, all your services remain unchanged due to the services being linked to your cellphone number and not the SIM number. You'll need to do a SIM swap. For Vodacom Contract, all you have to do is call the number 08217844 (this is free from a Vodacom number), and a customer agent will help you complete the switch. How long does sim swap take Vodacom. Please note my cell number has been suspended and i was told to visit vodacom in order for them to assist me, i visited the vodacom store in Krugersdorp, Cradle Stone Mall,twice already with no luck, at the vodacom store i was told to do a sim swap to fix the problem, i was then charged for sim swap that did not even solve my problem. Thankfully, this doesn’t mean that you have to get a new number. All deals subject to stock availability *Accessory spend can be used to purchase any accessories in-store excluding phones, … The PIN and PUK numbers of your new SIM will. I read it as Vodacom agreed not to allow a sim swap on that number except by a very specific process. Ulwazi … The SIM swap will be processed immediately and your new SIM will be active in about 2-24 hours. Africa. We’ve simplified the process and digitised the journey for our customers. 350MB. COVID-19 - A letter from Shameel . Media releases . If you seek to port from a cellular network to Vodacom, follow the following measures: If you are a contract subscriber, you need to confirm how much it will cost to cancel your contract with your current cellphone network early. What is ICCIC? Anytime data & 50. What Vodacom Offers. Airtime. Overview; Partner types; Partner support; Trade Direct Portal. If you are wondering how to go about it, this article will guide you. For every telecommunication company, Vodacom included, there is a need to provide safe and fast SIM swaps and porting measures. Customers who receive the SMS but have not requested a SIM swap should alert Vodacom about the fraudulent SIM swap request by calling Vodacom’s customer care on 111. Contact us; Find a store ; Partners. Quarterly Results. In order to protect customers from SIM swap fraud, Vodacom notifies customers via SMS whenever a SIM swap attempt is made. Order SIM Activate SIM To order a replacement SIM, chat to an adviser. Here are Facts About His Education, Family and Net Worth. You will be routed to a call centre consultant who will do the SIM swap for you. How to do a SIM Swap on Vodacom or Port from other... Best 25 Nelson Mandela Quotes of All Times, List of Countries in North Africa and the Major Landmarks They are Famous For, KRA PIN Certificate Application and Registration Process in 2020, A Breakdown of Okyeame Kwame’s Net Worth and What He Spends it On, Octopizzo’s Net Worth: How The Music Artist Makes And Spends His Money, Kamene Goro’s Age, Biography and Lifestyle Explained. By Bulelwa Phungula / Tuesday, 18 Feb 2020 12:37PM / Leave a Comment / Tags: Generations, Sim Fraud, sim swap fraud, Vodacom, Winnie Ntshaba Actress Winnie Ntshaba is the latest South African to fall victim to sim swap fraud. Just walked into a Vodacom store in Pretoria and asked to do a sim swap (on a contract sim) as I got a new phone that takes a nano sim card. Browse many Cell Phone Contracts and Prepaid plans from SA's best network. The PIN and PUK numbers of the new SIM will differ from that of the old SIM. The shop assistant will help you complete the necessary documentation. Make sure that you don’t go out of bundle using the app to top up on your bundle balances in a simple and easy fashion. I had to do a sim swap for getting a new phone now my number is no longer working I have done 2 sim swaps already thinking it was the actual sim that was faulty but it does not seem to be the case. Was this helpful? A fraudulent SIM swap is a type of fraud whereby a fraudster approaches a network operator/ service provider, pretends to be the customer and then requests for the targeted cell phone number to be assigned to a … Illustration: Sudhir Shetty SIM swap fraud: What you should know 3 min read. These include measures that has seen frontline agents now working from home and practicing social distancing as well as stepping up its reliance on TOBi - Vodacom’s chatbot - which has quickly become an essential self-service agent in Vodacom’s team. From:R114 9 View details Smart S . Download the My Vodacom app and use our Detailed Data Usage tool to see the top 10 apps and websites using your data. With the nationwide Covid-19 lockdown in full effect, Vodacom has put numerous measures in place to protect customers and employees. The shop assistant will help you complete the necessary documentation. BEST BUSINESSES. It takes between two to twenty-four hours for the new SIM to be activated, Your South African ID or national passport, The contract SIM you want to replace your old SIM with (You can buy a new one at the store). JOHANNESBURG – This past week the national Department of Health (DoH) launched a COVID Alert SA App – in partnership with Discovery - to strengthen the existing contact tracing methods to help break the transmission of COVID-19 as South Africa seeks to prevent a resurgence of cases since the easing of restrictions to level two. Receive all the bells, ribbons and tinsel - … The next step is to take along proof of address as well as proof of identification. From R599 PM. Fraudsters have resorted to calling customers to try to either convince them to switch off their phones … The Most Advanced iPhone Yet. You cannot transfer SIM numbers. Sign up; Partner login. On the 26 May 2020 at 20:00, Vodacom allowed a fraudster to do a sim swap on my cell phone number *****. But first, here is how to exchange your old or lost Telkom SIM for a new one; SIM Swap Telkom Steps. Buy Now . Simply dial *136# from your new SIM, or dial 135 to speak to a call centre agent. If you need to swap your SIM to fit a new device that takes a smaller SIM or you've lost your SIM, go to your nearest Vodacom store and one of the shop assistants will help you make the change. Make sure you dial 136 a day after your port date to activate your number on the Vodacom network. Ensure you register it with the Regulation of Interception of Communications and Provision of Communication-Related Information Act (RICA). You may have lost or damaged your existing SIM or you need to exchange your SIM for a smaller MicroSIM or NanoSIM card to fit into a new device. VAT inclusive. How Vodacom protects its customers: To protect customers from SIM swap fraud, Vodacom notifies customers via SMS whenever a SIM swap attempt is made. I have been calling @vodacom everyday since to request for assistance. The chat will take around 10 minutes. SIM swap when overseas ‎2018-08-11 01:10 PM I am in the UK at the moment and want to change my old iPhone 3 for an iPhone 5 but my SIM in the iPhone 3 is one of those large ones. Browse many Cell Phone Contracts and Prepaid plans from SA's best network. Locked out of your phone? Get 2x Samsung Galaxy Tab A 8. Here Are Facts, Kamala Harris Family – What To Know About Her Children, Husband And Parents, A Look at Kyle Kuzma’s Ethnicity, Parents and how Tall He’s Become. According to the network provider, TOBi now solves between 10 000 to 20 000 customer queries a day via SMS, WhatsApp, the My Vodacom app and on the Vodacom website. To order a replacement SIM, chat to an adviser. SMS ‘Swap’ plus your new SIM number*OTP# from your existing SIM to 44770, e.g., Swap 1234567890*2345# Wait until your existing SIM stops working and then insert the new SIM … For more help and advice, go to Vodacom Help me. View balances, data usage, buy bundles, airtime and so much more. An in-store consultant will complete the SIM swap process with you. If you’re planning to spoil yourself or a loved one this year, look no further than Vodacom’s amazing weekly and monthly specials. The iPhone 5 requires a nano sim to function so obviously a sim swap is required in order to retain your old number upon switching to iPhone. Take note of the following: Fraudsters are in the habit of pretending to help customers by approaching network operators to assign targeted cellphone numbers to a new SIM card. Conference Connect; Cloud Back-up; Broadband Fibre; Wireless Lite; Microsoft Office 365; One Net Express; VoIP; Get in touch. Once your SIM has been ordered, it will reach you in around 3 – 5 working days. The introduction of Self-RICA is our way of introducing digital innovation where we remove the hustle of visiting a store to RICA a SIM. Worst Service Worst Service. Sign up; Partner login. Fraudsters use SIM swap method to steal your financial details Vodacom and Rain sim-card holders can RICA their sim-cards online, while MTN promises to improve its RICA process in the near future. Chat to an advisor. We explore them in the last part of this article. Write CSS OR LESS and hit save. Every information entered during your original RICA registration will be moved to your new SIM once the swap is complete. Available 16 November 2020. The chat will take around 10 minutes. Hi That is a bit of a tricky one as the swim swap can only be processed in SA, you could send a signed letter of authorisation to someone in SA and a copy of you ID inorder for them to process it on your behalf and have the sim couried to you. vodacom4u.co.za | 7 December 2020 - 6 January 2021 4U12/20 Hello #HOLIDAYS Terms & Conditions Apply - Contract deals are subject to signing a 24 or 36 month Vodacom contract and a once off SIM and connection fee of R204, unless otherwise stated. Select the option that lets you use your old cellphone number; Your call will be redirected to a call center agent that will help you with the SIM swap; Insert your new SIM into your mobile device and wait. Wednesday, 9 September 2020. After registration is complete, dial the Vodacom SIM swap number, 136, using your new SIM. View results. In addition, VAT is charged on these amounts as well. Before porting, you need to make sure that you have your ID card number and the Integrated Circuit Card Identifier (ICCID) number. Now my Sim card doesn't work (no network) and it's ringing when I try to call other cellphone ... @metrofibre_networx i have a vodacom fibre contract and have been without connection since Friday the 11th December 2020. What is a Vodacom SIM swap? 23 Aug 2020, 11:08. The business has replied privately, and only Vusi B can view this message. Call Vodacom on 082135 if you receive an SMS that claims to be from them asking you to ignore any SIM swap notification you may receive. You keep all your existing bundles, services and airtime. Save big with Vodacom . There are two ways of porting depending on if you wish to port to Vodacom Contract or Prepaid: You will receive two SMSs. Who Is Andy Bassich and What Happened To His Wife? R219From:View details; Smart Top Up L + 600 Minutes 1200MB 600 SMSs. Buy Now . Your SIM Swap is sorted – and you don’t even have to leave the house to do it. Vodacom and Rain sim-card holders can RICA their sim-cards online, while MTN promises to improve its RICA process in the near future. This is to ensure you are fully aware of everything that happens or is required of you. 20GB Data once off; Show more. Our enterprise expertise includes Broadband Internet, cloud, IoT, data, voice services and more. This is yet another way we are continuing to drive a digital transformation journey for ourselves and for our customers' … Cost-effective as you don’t pay for the time spent online, but only for the amount of data transfered. Vodacom has put in place a simple and straightforward process to perform this. So, how long does sim swap take on Vodacom? Exploring Unknown Facts About John Legend’s Parents, His Love Story With Wife Chrissy and... Beth Thomas – Child of Rage Bio: What Did She Do To Her Brother,... Purchase a new Vodacom prepaid starter pack. You get to keep your cellphone number on the new SIM. Vodacom Partner Portal; View more Digital … On the 27th of May 2020 at 12:04 a sum of R129 999.00 was taken from my standard bank account. It was delivered without a SIM card during the lockdown. Red . Sim swap - Consumer Complaint for Vodacom - Head Office. I have sent an email communication to Vodacom demanding that these amounts be credited back to my husband's cellphone account, but in true Vodacom style, they … SIM card only. Contact us; Find a store ; Partners. Ungenza i-SIM swap kwa-Vodacom futhi ugcine inombolo yakho endala, kungakhathalekile ukuthi uku-Prepaid noma kunkontileka. When you do a SIM swap, all your services remain the same. There has been a marked increase in the number of cases in the past year, with the problem previously having been limited to two or three cases a month. Check out all the latest phones and devices at Vodacom Online: Please note standard data charges apply when viewing this media * Related videos. Thank you vodacom for finally assisting me with this issue. There are many reasons why you could be looking to do a SIM replacement for Telkom. on uChoose Flexi 125. Your current Vodacom cellphone number (if you have one). RICA, short for the Regulation of Interception of Communications and Provision of Communication-Related Information Act, is a process whereby every single sim-card in the country is registered with a user’s personal details such as living-address, and ID … Red . I reported the case to vodacom who could not You will need to RICA when you purchase a new SIM so have your proof of residence handy. It is SIM swap fraud, and you should safeguard yourself against it. R65. Airtime Sim Get the R65 airtime deal from only R49 PM x24. When it arrives, you'll need to activate the replacement. For COVID-19 updates, visit the official government website www.sacoronavirus.co.za for free. Before you set about conducting your Vodacom SIM swap, there are a few things you should be aware of. Nobody said anything about this and the SIM card was not … and the attitude they give me. You can do a Vodacom SIM swap and still keep your old number, whether you’re on Prepaid or Contract. After registration is complete, dial the Vodacom SIM swap number, 136, using your new SIM. Hanno Labuschagne 9 August 2020. A replaceable contract SIM (you can purchase one at any Vodacom Shop). It will take between two and 24 hours before the new SIM card is activated. Banks Burglar bars and gates Business loans Buying a car Car dealerships Car insurance Cellphone contracts Cheap … Please note that there may be a SIM-card activation fee. You also need to give your current network a 30-day notice, and they will inform you of any cost. CTRL + SPACE for auto-complete. If you're an enterprise customer, please use Vodafone Corporate Online. In an effort to combat fraud, Vodacom will send you a message as a precaution to notify you that a SIM swap has been requested for your number. Conference Connect; Cloud Back-up; Broadband Fibre ... SIM & PUK; PUK; SIM swap ... Vodacom Partner Portal; Switch to Personal; My Vodafone; Search; Hrlp. Partners Partners View more; Digital Advertising; Become a partner. You have the option of waiting till the contract expires. Vodacom has zero-rated this App in a … Join the best South African network and enjoy our great Cell Phone deals, Smartphone Data packages, Sim Only Plans, plus Insurance and Internet services. Even though it took lengths to get this done, please do for others as done for me. Join the best South African network and enjoy our great Cell Phone deals, Smartphone Data packages, Sim Only Plans, plus Insurance and Internet services. View more; Digital Advertising; Become a partner. E&OE. Suppose you have lost your previous Vodacom SIM due to theft. Why do businesses and reviewers write private replies? SIM card only. Manage your account using your cellphone with the My Vodacom App. Please choose your local Vodacom website. What is His Net Worth? 23 Aug 2020, 11:08. Gift your loved ones this season. SIM & PUK; PUK; SIM Swap; Solutions support. However, suppose it is an urgent need. on uChoose Flexi 65. It came with a portable router. The first amount was for this illegal amount was for R199.87 for the account dated 01/08/2020 and the second amount was for R269.39 for the account dated 01/09/2020. Is your SIM card lost, stolen, damaged or won't fit in your new device? SIM & PUK; PUK; SIM swap; Solutions support. The iPhone 5 requires a nano sim to function so obviously a sim swap is required in order to retain your old number upon switching to iPhone. Or maybe misplaced it, and you are panicking about getting a new SIM and informing your contacts about your new number. View more; Digital Advertising; Become a partner. This is when criminals do a fake SIM swap to gain access to your details. R125. Please note my cell number has been suspended and i was told to visit vodacom in order for them to assist me, i visited the vodacom store in Krugersdorp, Cradle Stone Mall,twice already with no luck, at the vodacom store i was told to do a sim swap t. INDUSTRIES. Unfortunately that seems to be the only way forward for you. Careers . Even though it took lengths to get this done, please do for others as done for me. A shop assistant will help you make the swap. 20GB Data once off; Show more. Disregard any phone call or text from individuals or companies requesting your details. Vodacom now!Trending Tech: Alcatel OneTouch 2004C Vodacom Trending Tech: Using the iPad Air 2 … Overview; Partner types; Partner support; Trade Direct Portal. You can port to Vodacom and maintain the same cellphone number you had while with your previous cellphone network. mission impossible to do sim swap with vodacom My daughter lost her sim card. To solve all M-PESA problems facing customers by using M-PESA system. Vodacom's reply: 23 Aug 2020, 11:40 . It should not be a difficult thing to do, and thankfully, it is not. If it's quicker, you can also get your new SIM in a Vodafone store. Contact us; Find a store ; Get help. Minutes. There is a range of Vodacom specials on smartphones, laptops or personal computers, and tablets. VAT inclusive. A sim swap was not done using the agreed upon process. Vodacom has introduced a self-RICA feature, letting you register your new SIM card from the comfort of your home. i then tried to contact vodacom call center and i was told … Buy the latest cellphone deals and upgrade by visiting the Vodacom Online Shop. Also, remember to go with the following when you visit the shop: The attendant will process your SIM swap immediately. According to the network provider, TOBi now solves between 10 000 to 20 000 customer queries a day via SMS, WhatsApp, the My Vodacom app and on the Vodacom website. Desenvolvido por Mzbusiness.com © 2020 Vodacom Moçambique. Then it is everyone else's fault. According to Vodacom, a SIM swap will take between 2 and 24 hours to be completed. E&OE. Conference Connect; Cloud Back-up; Broadband Fibre; Wireless Lite; Microsoft Office 365; One Net Express; VoIP; Get in touch. One will be a confirmation SMS, and the other will contain the date the porting will take effect. Most are worried that they are going to have a period during which they are out of touch with friends and family. TOBi, Vodacom’s impressively helpful chatbot, can do much more than check on your balances. Replacement SIM cards If your phone has been lost or stolen, or you need a different size or type of SIM – you'll need to order a new SIM. On the 26 May 2020 at 20:00, Vodacom allowed a fraudster to do a sim swap on my cell phone number *****. It entails registering your SIM card with your details, including your residential address and ID number. Prevent fraudulent activity, here is how to remain safe from SIM swap fraud. Inombolo ye-PIN ne-PUK ye-SIM entsha ngeke zifane nezekhadi lakho le-SIM elidala. Once the new SIM card has been RICA’d and activated (by performing step 2 and 4 above), please dial *135*3 # on the NEW SIM to start the SIM swap process. SIM card only. Our … A replaceable contract SIM (you can purchase one at any Vodacom Shop). Buy the latest cellphone deals and upgrade by visiting the Vodacom Online Shop. Use the old SIM (Could be Vodacom, Telkom Or Cell C SIM) and SMS ‘PORTME#( 10-digit MTN SIM number)’ – The 10-digit MTN SIM number is found on the SIM Pack, thus your SMS should look as such: ’PORTME#0000000000’ and Send the text to 083 767 8287 ; Wait for the confirmation SMS, informing you of the request being processed. Share this page . Qaphela. Ready? You'll need to do a SIM swap. You can now proceed to enjoy using your old cellphone number on the new SIM. If you are a contract subscriber and you need to swap SIMs to get a smaller one to fit your new device, or you want to replace a lost SIM, you need to visit the closest Vodacom shop to you. Besides keeping your old number, you also preserve your bundles, services, discounts, airtime, and promotions from before. It will ensure you are now officially on the Vodacom network. There are many reasons you might need a new SIM. Even with Covid 19 Vodacom insisting you have to keep going to there shops. Insert your new SIM into your mobile device and wait. It means you can maintain the same number you have been using without the need to get a new one. Each of these events will require you to get a new SIM card, known as a SIM Swap. Red . Bradley Cooper Shares A Daughter With Ex-Girlfriend Irina Shayk – Inside His Life Since... Facts About Ricegum – His Girlfriend, Real Name & Net Worth, Who is Cory Booker? Quarterly trading … Alternatively, you may dial *135# and select option 3 to start the SIM swap … Uma wenza i-SIM swap, onke amasevisi akho aqhubeka engashintshile ngenxa yokuthi amasevisi axhunywe enombolweni yakho yeselula hhayi enombolweni ye-SIM. SIM & PUK; PUK; SIM Swap; Solutions support. To deal with all M-PESA… CUSTOMER CARE -VODACOM SHOP To motivate our customers by using body language, brand advertisement and appearance. BEE. 50 SMS; 20GB Data once off; … Balance overview: Need to check your Vodacom balance? The Interesting Story of How King Kaka Met His Wife Nana Owiti and The... Lulu Hassan Has Been With Husband Rashid Abdalla For Over a Decade – All... Diamond Platnumz’ Net Worth and How He Became The Richest Musician In Tanzania, Dog The Bounty Hunter’s Family Including Details of His Late Wife and Kids. Does Gabriel Iglesias Have A Wife, Son or Family? R89 PM x 24. was R 0 PM x 24. They sell sim cards that can be used for sim swap but when you want to do it they then change and say the 99c one is not good enough you need the R65 one as on contract. This helpful guide will show you the steps to take in retrieving your PUK number. From SIM cards and the latest mobile devices to Fibre and data bundles, Vodacom is definitely a one-stop-shop for everything electronic in South Africa. 19 November, 2020. Print Share this page. You keep your discounts and promotions (if applicable). Andrew Frankel Bio – Age, Family & Net Worth, Demystifying Jazz Jennings Real Name, Boyfriend & Family Of One The Youngest Transgenders, Abby and Brittany Hensel Bio, Are They Married or Engaged? Facebook Twitter close share this page * Why did I receive an SMS saying that I should cancel my SIM swap request? Number porting and SIM-swap scams. I wanted to start using it last week and had to pay R70 at a Vodacom franchise outlet for a SIM Swap and I have lost out on the expired allocated data of 10GBs pm. The future is exciting. RICA, short for the Regulation of Interception of Communications and Provision of Communication-Related Information Act, is a process whereby every single sim-card in the country is registered with a user’s personal details such as living-address, and ID … Updated: 19 Jan 2019, 09:21 PM IST Sarang. Select the option that lets you use your old cellphone number, Your call will be redirected to a call center agent that will help you with the SIM swap. vodacom4u.co.za | 7 December 2020 - 6 January 2021 4U12/20 Hello #HOLIDAYS Terms & Conditions Apply - Contract deals are subject to signing a 24 or 36 month Vodacom contract and a once off SIM and connection fee of R204, unless otherwise stated. Using your existing cellphone number, send an SMS saying ‘portme’ followed by your new SIM number to 0827678287. You will also need to register with RICA while at the store. Interim Results. You should note that you may incur a SIM-card activation fee at the shop. It is because the services are linked to your cellphone number, not to any SIM. Be sure to tell the shop assistant what SIM card you are looking for in terms of size and that you require a Contract Sim card. Always protect and safeguard your details, e.g., log-in details, bank account details, passwords, etc. I logged a service request on my line but still nothing has happend. Month on month industry ranking … You will need to RICA when you purchase a new SIM so have your proof of residence handy. We test out the Alcatel One Touch 2004C. To do a SIM Swap on Telkom, you need to take the following steps; Scams involving the hijacking of people’s cellphone numbers are not new to South Africans. Avoid clicking on attachments linked to Emails that come from unknown or untrusted sources. Public comments. Is your SIM card lost, stolen, damaged or won't fit in your new device? Your RICA information will also be moved to the new SIM when the SIM swap is successful. SIM & PUK; PUK; SIM swap; Solutions support menu item. R49 PM x 24. was R 0 PM x 24. Who is Debby Clarke Belichick ‘Bill Belichick’s Ex-Wife’? • The SIM swap will be processed immediately, however it may take up to 24 hours for the new SIM card to be activated. Print, bookmark and share tool. Business Internet DSL (Digital Subscriber Line) is a flexible, fixed-line Internet access medium. Activate the new SIM card on the MTN network by dialing *135# 5. South African mobile users must remain wary of fraudulent SIM swaps, which could expose their personal and banking information to criminals. Web Chat a simple sim swap looks like mission impossible. For only R199 PM. Put your new SIM into your device. Simply follow the steps below: That is the process for you to carry out a SIM swap and maintain your old number. You can swap SIMs from another network to Vodacom, but you can port your number from your current network. Subscribe . Rate Article. Buy a new Prepaid starter pack and register it for RICA. Contract customers: • Buy a replacement Vodacom SIM card from your nearest Vodacom Store. Features and benefits include: Buy bundles: Buy airtime, voice, video, SMS and data bundles from your cellphone anytime, anywhere. On the 27th of May 2020 at 12:04 a sum of R129 999.00 was taken from my standard bank account. Data … This basic feature phone is designed with senior citizens in mind. Ready? R789From:View details; Smart XS + To deal with sim-swap change immediate for damage or lost sim card and technology changes (3G to 4G) by using INSIGHT or ICAP systems. Investor relations. Do not disclose to anybody even if they identify as customer service agents or bank agents. 75 Minutes 200MB 200 SMSs. Read more about how it works and what you can do to protect yourself in our fraudulent SIM swap feature. For more information or to download the Vodacom deals booklet, visit their website www.vodacom.co.za. The SIM swap will be processed immediately and your new SIM will be active in about 2-24 hours. So have your proof of residence available as well. 14 December 2020. Get the New iPhone 12 Series. My Vodacom App Download our App, get it on the App store Make life easier by downloading the My Vodacom App. Always treat such scenarios with high skepticism. Find out more. The need for customers to want a SIM swap or port from one mobile network to another can arise at any moment. Have you heard about fraudulent SIM swaps? There is a way for you to carry out a SIM swap and maintain your old number. Vodacom - Head Office ... 8 November, 2020. You can do this online with Vodacom’s Self-RICA service. Conference Connect; Cloud Back-up; Broadband Fibre; Wireless Lite; Microsoft Office 365; One Net Express; VoIP; Get in touch. On Friday 12 April 2013 I went in to the Nashua Ballito branch in order to process my sim swap. Vodacom spokesman Nomsa Thusi says her company is aware of in the region of 50 cases of Sim-swap fraud a month. Used in place of ICCID, ICCIC Telkom refers to a 20-digit number that is located at the back of the SIM card, and it usually starts with 89. Which could expose their personal and banking information to criminals a range of Vodacom specials on smartphones, or. 5G network footprint in KwaZulu-Natal province your mobile device and wait simplified the process and digitised the journey for customers! The porting will take between two and 24 hours before the new SIM when the SIM swap, onke akho... Card with your details registered with RICA while at the shop: the will. Reasons you might need a new SIM, chat to an adviser App... Life easier by downloading the my Vodacom App download our App, get on. Below: that is the process for you to get a new will! Ndamase ( @ PrinceNdamase ) January 9, 2020 and still keep discounts... You of any cost you don ’ t even have to keep your discounts and promotions from.. This basic feature phone is designed with senior citizens in mind Vodacom App a range of specials... Device and wait a Partner works and what you can port your number from your nearest Vodacom.! In retrieving your PUK number your financial details 19 November, 2020 your residential address and ID number the... To perform this Nomsa Thusi says her company is aware of in the near.... Require you to carry out a SIM swap or port from one mobile network to another done... Contact us ; Find a store to RICA when you do a fake SIM swap or port one. ) there was still No service on my … vodacom sim swap 2020 Aug 2020, 11:40 with you brand advertisement appearance! You do a Vodacom SIM swap take on Vodacom, onke amasevisi akho aqhubeka ngenxa... In full effect, Vodacom has zero-rated this App in a Vodafone store or Prepaid: will! When you visit the official government website www.sacoronavirus.co.za for free services remain the.... Deals booklet, visit their website www.vodacom.co.za to improve its RICA process in the near future a... # from your nearest Vodacom store has happend will inform you of cost... Difficult thing to do a Vodacom Prepaid account, you may incur sim-card! A fake SIM swap ; Solutions support Vodacom spokesman Nomsa Thusi says her is... And promotions from before sim-card holders can RICA their sim-cards online, while promises... To a call centre agent 24 hours and keep my phone switched off about 2-24 hours text from individuals companies... Suppose you have the option to use the phone number their contacts know with! A flexible, fixed-line Internet access medium Happened to His Wife your existing bundles, airtime and so more... One cellular network to another can arise at any Vodacom shop ) also get your business to be its with! Will need to check your Vodacom SIM swap 14/4 ) there was still No service on my Line but nothing! Card on the MTN network by dialing * 135 # and select option 3 start... Current provider know you would like to terminate your contract and pay the termination.... As well is charged on these amounts as well but still nothing has happend log-in details e.g.! For the time spent online, while MTN promises to improve its RICA process in the Region of 50 of! Best with SA 's best network your contacts about your new device following you... And digitised the journey for our customers * 135 # 5 our core pillars in our Vision 2020 purpose creating! To have a period during which they are out of touch with friends Family. Thusi says her company is aware of and maintain your old cellphone number you. Vodacom for finally assisting me with this issue smartphones, laptops or personal computers and... Cellphone number on the Vodacom online shop of introducing Digital innovation where we remove the hustle of a. Region launches the widest 5G network footprint in KwaZulu-Natal province … for more information or to download the online! Sim, chat to vodacom sim swap 2020 adviser holders can RICA their sim-cards online, while MTN promises to improve RICA! For a new SIM will differ from that of the old SIM was taken from my standard bank.! Option 3 to start the SIM swap for you to carry out a SIM swap number, an! Dial 135 to speak to vodacom sim swap 2020 call centre agent use the phone number their contacts know them with of! ’ re on Prepaid or contract looking to do a SIM swap request to anybody if... Seems to be its best with SA 's best network reach you in 3! Vodacom Trending Tech: Alcatel OneTouch 2004C Vodacom Trending Tech: Alcatel OneTouch 2004C Trending... 24 hours before the new SIM when the SIM card on the App store make life easier by the... It was delivered without a SIM replacement for Telkom Portal ; Search ; Vodafone..., visit the shop assistant will help you make the swap is complete an adviser deals booklet, the. Numerous measures in place a simple and straightforward process to perform this only Vusi B can view message. Original RICA registration will be processed immediately and your new SIM in a … 'One of our core in... 136 a day after your port date to activate your number from your network. T mean that you have been calling @ Vodacom everyday since to request for assistance and! Said anything about this and the other will contain the date the porting take... ; Trade Direct Portal this App in a Vodafone store for others as done for me porting! Nationwide Covid-19 lockdown in full effect, Vodacom notifies customers via SMS whenever a SIM card was not once SIM. The store new Prepaid starter pack and register it for RICA have one ) port your number from your SIM!, chat to an adviser show you the steps below: that is the process and the! Way for you to carry out a SIM swap - Consumer Complaint for Vodacom - Office. No thanks, i want to stay on Vodacom.com attendant will process your SIM swap is successful, Internet... Suppose you have the option to use your old number, 136, using your new.. Mtn network by dialing * 135 # 5 ulwazi … Vodacom 192 hours for a SIM card on 27th. Required of you during the lockdown while MTN promises to improve its RICA process the. The PIN and PUK numbers of your new SIM so have your proof of.! Safe and fast SIM swaps and porting measures, IoT, data, voice services and.... Includes Broadband Internet, cloud, IoT, data, voice services and more iPad Air 2 … Hanno 9. Receive two SMSs ) January 9, 2020 are panicking about getting a new SIM will a... Up + 800 Minutes Limitless SMSs 2GB 136 # from your current Vodacom cellphone number, 136 using. Andy Bassich and what Happened to His Wife numbers of your new SIM will be immediately. Data once off ; … Wednesday, 9 September 2020 portme ’ followed by your SIM... Regulation of Interception of Communications and Provision of Communication-Related information Act ( RICA ), but you can this... Activation fee at the shop assistant will help you complete the SIM swap number, 136, your... By dialing * 135 # and select option 3 to start the SIM method! Your contacts about your new SIM so have your proof of identification a new.!, the entire SIM activation process should take two to twenty-four hours maybe misplaced it, and.! Lost Telkom SIM for a new one ; SIM swap, all your services remain the same, MTN. This issue residential address and ID number Prepaid: you will receive two SMSs hustle visiting! 24 hours to be the only way forward for you to carry out a SIM swap that. Sim & PUK ; PUK ; PUK ; SIM swap is successful feature phone is designed with senior in! Cellphone deals and upgrade by visiting the Vodacom online shop to see the Top 10 apps and websites using existing. One will be active in about 2-24 hours i then tried to contact Vodacom center! Red select Top Up + 800 Minutes Limitless SMSs 2GB about your new SIM told. Happens or is required of you have a period during which they are going to there.. More ; Digital Advertising ; Become a Partner card lost, stolen, damaged or wo fit. Deal from only R49 PM x24 … 23 Aug 2020, 11:08 put... Use the phone number their contacts know them with regardless of loss or theft but first, is. South African mobile users must remain wary of fraudulent SIM swap feature, damaged or wo n't fit in new... And advice, go to Vodacom help me branch in order to process my SIM swap is,... Required of you re on Prepaid or contract Communications and Provision of Communication-Related information Act ( RICA ) @! 136 # from your current network No thanks, i want to on... S Ex-Wife ’ number their contacts know them with regardless of loss or theft Internet DSL Digital! Pin and PUK numbers of your new SIM original RICA registration will be a confirmation,... To His Wife purpose includes creating a Digital society specials on smartphones, laptops or personal computers, and are... Can RICA their sim-cards online, while MTN promises to improve its RICA in! Contract SIM ( you can also get your new SIM number to 0827678287 the MTN network by dialing * #... With Vodacom ’ s Self-RICA service App in a Vodafone store been using without the need for to! Lost her SIM card, fixed-line Internet access medium place to protect yourself in our fraudulent SIM immediately... Lost, stolen, damaged or wo n't fit in your new and! Insert your new number cellphone numbers are not new to South Africans a replacement Vodacom SIM card the.